Customer Satisfaction Survey

Thank you for taking the time to complete this short survey. Your views are very important to us in our drive for continuous improvement and to ensure that we exceed your expectations.

The answer to each question can be graded as follows:

‘Extremely satisfied’ (5)

‘Satisfied’ (4)

‘Average’ (3)

‘Dissatisfied (2)

‘Extremely dissatisfied’ (1)

Please tick the appropriate box.

We would appreciate a comment to justify your scores, as this will enable us to take any necessary action.

The information supplied will be held in strictest confidence and not used for any other reason than that stated.